Question 1

What's the minimum amount to open an account?

Accepted Answer

You can start with a minimum deposit of £190. You're welcome to add more funds as your investment strategy develops over time.

Question 2

How do I withdraw my money?

Accepted Answer

Simply request a withdrawal from your account dashboard whenever you need it. Funds return to your original payment method within standard processing times.

Question 3

Is my capital protected?

Accepted Answer

Your account uses bank-grade security and identity checks. Like all investing, capital is at risk — values can rise and fall.

Question 4

How long does registration take?

Accepted Answer

Most people finish signing up in minutes. Once your deposit is cleared, you can activate your investment plan immediately.

Question 5

Are there surprise costs?

Accepted Answer

All fees are shown upfront before you proceed. You'll always see exactly what you're paying — nothing hidden.

Question 6

What's the minimum age requirement?

Accepted Answer

You must be 18 or older to create an account and invest. We'll ask you to verify your age and identity as part of setup.

Question 7

Which payment methods do you accept?

Accepted Answer

We accept debit and credit cards, bank transfers, e-wallets, and selected cryptocurrency options. You'll see the full list when you deposit.

Question 8

When can I contact support?

Accepted Answer

Our team is available Monday to Friday, 9:00 to 18:00. We aim to reply to every query within one business day.

Question 9

Who's responsible for tax on investment profits?

Accepted Answer

Tax rules vary by location and are your responsibility. Keep your own records and speak to a qualified tax professional about your situation.

Question 10

What does KYC verification involve?

Accepted Answer

KYC (Know Your Customer) is a standard identity check that protects your account. It's routine for all investment platforms and takes just a few minutes.

Question 11

Do I need investment experience?

Accepted Answer

Not at all. Your dedicated financial analyst guides you from day one, so no prior market knowledge is necessary.

Question 12

Who actually manages my investments?

Accepted Answer

A personal financial analyst, backed by AI technology, builds and manages your portfolio around your goals. The human expert stays in control — technology supports the strategy.

Question 13

Is the platform regulated?

Accepted Answer

Yes. We're FCA regulated and meet all UK financial and security standards, with built-in protections for accounts and verification.

Question 14

Can I add more money to my account later?

Accepted Answer

Absolutely. Top up your balance whenever you choose and review your plan with your analyst as your situation changes.

A real person is ready to help.

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